Question 1

How long will the flowers last?

Accepted Answer

We select the most premium in season flowers and foliages available at the markets in all our arrangements however, there are a lot of factors which influence the life of any floral material. Environment has a big influence and some flowers will naturally last longer than others, for example natives compared to garden type flowers.   To get the most out of your flowers, trim the stems about 1cm to 2cm at a 45 degree angle and change the water every second day.  As not all floral material have the same life span, therefore remove any spent blooms from the arrangement.  These actions will reduce the build up of bateria in the water, allowing your arrangement to last as long as possible.   It is preferrable to keep them out of direct sun and away from air conditioning vents. All arrangements will come with a care card which you can refer to.

Question 2

Can I change or cancel my order?

Accepted Answer

Any changes or cancellations must be made 3 business days prior to the delivery date.   If you purchased the Weekend Botanial Blooms 4 weekly arrangements, you will not be able to cancel once the first arrangement has been delivered. If you no longer wish to receive them, you can gift them to someone special.  Please contact us to arrange and if they live outside our delivery suburbs, an additional delivery fee may be applicable.   Change or cancellation notification is in wiritng by sending us an email to sam@botanicalbunches.com.au.

Question 3

Why do you use the term Value instead of Size for the cost?

Accepted Answer

Value can be loosely related to size however, not all floral materials are the same price.  Alot of factors drive the price of floral material sold at the markets, for example environment impacts like drought, floods, freight costs incurred by the growers, etc.  It is all about supply and demand which determine material costs.  This also includes the demand for a particular floral product.  Generally a peonie is more expensive than a rose and a rose more expensive than a carnation, however all are equally beautiful!  This also applies to foliages, with some foliages just as expensive or more so than some floral material.   Be assured, you will always receive an arrangement to the value that you have purchased.

Question 4

I don't have a PayPal account, can I pay by credit or debit card?"

Accepted Answer

Yes you can.  Select the Credit or Debit Card payment option to pay by either Visa, Mastercard or Amex. We use Square to securely process your credit or debit card payment.

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