faq

Question 1

How long will the flowers last?

Answer

We select the most premium in season flowers and foliages available at the markets, in all our arrangements however, there are a lot of factors which influence the life of any floral material. Environment has a big influence and some flowers will naturally last longer than others, for example natives compared to garden type flowers. To get the most of your flowers, trim the stems about 1cm at a 45 degree angle and change the water every second day. It is preferrable to keep them out of direct sun and away from air conditioning vents. All arrangements will come with a care card which you can refer to.

Question 2

Can I cancel my order?

Answer

Yes you can, as long as you tell us at least 3 business days prior to the delivery date, by sending us an email to sam@botanicalbunches.com.au.

Question 3

I don't have a PayPal account, can I pay by credit card?

Answer

Yes you can. Select the Credit Card payment option to pay by either Visa, Mastercard or Amex. We use Square to securely process your credit card payment.

Question 4

The Subtotal doesn't add up?

Answer

All our displayed prices are GST inclusive, however at checkout, the GST is calculated at the end. The Total is therefore calculated as Subtotal (GST exclusive price) + Delivery (GST exclusive cost) + GST amount